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East Africa are having issues with internet cable issues as they are having difficult internet difficulties. These countries are 13 in number and their citizens are having it uneasy to access the Internet. Both the service providers are working very hard to rapport with the teams of underworld cable experts.
As of Monday, some East Africans are still experiencing sluggish internet speeds, with telecom companies indicating that the problem persists and urging patience from subscribers.
Responding to concerned users, Airtel Kenya and Vodacom Tanzania reassured customers on social media that they were collaborating with undersea cable teams to address the issue.
Cloudflare Radar reported significant internet traffic drops in Tanzania, with the country among the worst affected. Tanzania’s Citizen newspaper labeled the situation an “internet blackout,” impacting major network channels.
On social media platforms like X (formerly Twitter), frustrated customers have been seeking answers from service providers. Airtel Kenya apologized for network issues, while Safaricom acknowledged experiencing challenges.
In Uganda, Airtel acknowledged intermittent internet service, and MTN Rwanda cited degradation of international links as the issue.
Mr Roberts confirmed that the Eassy cable, running along East Africa’s coast, was cut near Durban, South Africa, along with another cable. He ruled out sabotage, attributing the incidents to unfortunate coincidences.
While alternative cables linking East Africa to Europe exist, the reliance on Eassy significantly affected service, especially for companies with data centres in South Africa.
March saw widespread outages in countries like South Africa, Nigeria, and Ghana, attributed to cable failures, frustrating millions of customers across the continent.